What to Do Until the Machines Take Over

One of my favorite stories from the annals of computing comes from the mid-1960s. Joseph Weizenbaum of MIT’s Artificial Intelligence Laboratory created a program designed to hold conversations. He named it ELIZA, after Eliza Doolittle, a lower-class character in George Bernard Shaw’s Pygmalion who was taught to speak English like a member of the upper…

How to Become an Open-Minded Leader

True open-mindedness, the kind described by Laszlo Bock, is a critical, but unappreciated component of CEO leadership. “What we’ve seen [at Google] is that the people who are the most successful here, who we want to hire, will have a fierce position. They’ll argue like hell. They’ll be zealots about their point of view. But…